Move Van Cookie Policy
Move Van is committed to transparent handling of cookies and similar technologies. This cookie policy explains how the moving company (referenced as Move Van, movevan, and Move-Van) uses cookies for site functionality, performance monitoring and optional personalization. Please read the sections below to understand what cookies we use, why we use them and how you can exercise control over your preferences.We use cookies to support essential operations of our service, to analyze how visitors interact with our pages, and to provide targeted marketing where allowed. Cookies help us measure site performance, improve routing and scheduling experiences for customers of Move Van Services, and monitor technical performance such as page load times and server response. The explanations below describe the types of cookies and the purposes they serve.
Types of cookies we use
Our cookie categories are essential, analytics, and marketing. Each category supports a different purpose: essential cookies enable core features; analytics cookies let us perform performance monitoring and usage analysis; marketing cookies help deliver relevant offers and promotional content. We describe each category so you can choose which types to allow.1. Essential cookies
Essential cookies are necessary for the site to operate. These cookies enable secure login states, remember preferences required for a session, and facilitate booking flows with the Move Van platform. They cannot be turned off in our systems because they are needed for a reliable and secure user experience. Examples include session identifiers, security tokens, and load-balancing cookies used to keep services available.
2. Analytics and performance monitoring cookies
Analytics cookies collect information about how visitors use the site so we can perform performance monitoring and improve our services. Data collected may include pages visited, time spent on pages, referral sources, and technical metrics such as page load time and error rates. These insights help Move Van optimize routes, speed up booking pages, and prioritize technical fixes that improve the moving experience for customers.Analytics data is typically aggregated and pseudonymized for reporting. We use statistical tools to identify bottlenecks, monitor uptime, and measure the effectiveness of features. Analytics cookies do not usually collect personal information on their own, and when combined with other data we apply strict controls to minimize privacy risks while enabling meaningful performance analysis.
3. Marketing cookies
Marketing cookies are used to provide adverts and offers tailored to interests and browsing behavior. These cookies may be set by third-party partners to display targeted promotions related to moving services and logistics that may interest Move Van visitors. Marketing cookies can also track how many times a campaign reached a user and measure conversion from promotional material.
User control and cookie preferences
You are in control of how cookies are used. Most browsers let you manage cookie settings through the preferences or options menu: you can block or delete cookies, set exceptions for sites you trust, and control third-party cookie behavior. In addition, where a cookie preference tool is offered on the site, you can use it to enable or disable categories such as analytics and marketing while retaining essential cookies if needed for core functions.
Unless you adjust your browser or preference settings, we will assume you accept the cookies described here. Changing settings may affect site functionality and your user experience; for example, disabling essential cookies may prevent booking or secure sessions from working correctly. We recommend enabling analytics cookies if you want us to continue improving performance and reliability of the Move Van booking and dispatch tools.
Third-party cookies: Some cookies are set by trusted third-party providers involved in analytics, advertising, or infrastructure delivery. These providers operate under their own policies; however, we carefully select partners who adhere to widely-accepted privacy standards and who help us meet our obligations to protect user data.
Retention and data processing: Cookie data retention periods vary by category and provider. Essential cookies are typically session-based and expire when the browser closes, while analytics and marketing cookies may persist longer to allow trend analysis and campaign measurement. We only keep data as long as necessary to serve its purpose and comply with applicable obligations.
Updates to this policy: Move Van may update this cookie policy to reflect changes in technology, services, or legal requirements. When we make significant updates we will highlight the changes so returning visitors understand how cookies are used. By continuing to use our services after changes are posted, you accept the updated policy.
