Terms and Conditions - Move Van
Welcome to Move Van! Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms.
1. Introduction
These Terms and Conditions govern your use of Move Van's services. By using our services, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.
2. Services Provided
Move Van offers professional moving services, including residential and commercial moves. Our services include packing, loading, transportation, unloading, and unpacking of your belongings.
2.1. Booking and Reservations
- Booking Process: Reservations can be made online or via phone. You must provide accurate information during booking.
- Confirmation: A confirmation will be sent via email or SMS upon successful booking.
- Cancellations: Cancellations must be made at least 48 hours in advance to avoid fees.
3. Payment Terms
All payments must be made in full prior to or upon completion of the move. We accept various payment methods, including credit cards, debit cards, and bank transfers.
3.1. Pricing
- Estimates: Initial estimates are based on the information provided and are subject to change.
- Additional Fees: Extra services may incur additional charges, which will be communicated beforehand.
4. Responsibilities of Move Van
Move Van is responsible for ensuring the safe and timely transport of your belongings. Our team is trained to handle items with care and professionalism.
4.1. Liability
- Insurance: We offer insurance options to cover potential damages during the move.
- Limitations: Our liability is limited to the value of the goods being moved, unless additional insurance is purchased.
5. Responsibilities of the Customer
Customers are required to prepare their items for the move and ensure that all items are properly packed and labeled.
5.1. Packing Standards
- Proper Packing: Items must be packed securely to prevent damage during transit.
- Labeling: All boxes should be clearly labeled with their contents and destination rooms.
6. Scheduling and Changes
Move Van strives to adhere to the scheduled moving date and time. However, unforeseen circumstances may require adjustments.
6.1. Rescheduling
- Notice: Any changes to the schedule must be communicated at least 24 hours in advance.
- Availability: Rescheduling is subject to availability and may incur additional charges.
7. Cancellation Policy
Cancellations made within the specified period will be subject to our cancellation fees. Please review our cancellation terms during the booking process.
8. Privacy Policy
Move Van is committed to protecting your privacy. We collect personal information to provide and improve our services. We do not share your information with third parties without your consent.
9. Dispute Resolution
Any disputes arising from these Terms and Conditions shall be resolved through negotiation between the parties. If unresolved, disputes will be subject to the jurisdiction of the appropriate courts.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Move Van operates.
11. Amendments
Move Van reserves the right to amend these Terms and Conditions at any time. Updated terms will be posted on our website and are effective immediately upon posting.
12. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated, and the remaining terms will remain in full force and effect.
13. Acceptance of Terms
By using Move Van's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing Move Van for your moving needs!
